At Ropers Heating & Air Service we are committed to keeping our customers very comfortable. Our experienced and highly trained HVAC technicians will provide the prompt, high quality air conditioning repair service needed to get your air conditioning systems up and running smoothly. And when its cold out, we will do the same for your heating system as well!
If your Air Conditioning, furnace, or heat pump unit is not working, making strange rattling sounds, or won’t turn on at all, give us a call here at Ropers Heating & Air Service, (706) 374-5250. We will be there to solve any of your heating & cooling problems! If we have recent;y serviced your home HVAC equipment, please leave us a review. If you can't leave a five star review, please call us at (706) 374-5250 and let us make it right, first. Thanks!
Very nice people and know what they are doing. Thank you so much.
On time, courteous, and knowlegable.
Excellent Service!
These guys are awesome. I am a contractor in north Georgia and I use them for everything. Hands down the best HVAC crew around. Fantastic customer service and quality work/workers. Give them a call for any of your HVAC needs!
Great company. Professional, friendly and knowledgeable.
Very professional.
Scott was really helpful and helped me understand the heating unit.......he was very through and solved my problem......highly recommend.....thanks
Excellent timing and very friendly service.
Very nice service man. Very knowledgeable and definitely would recommend them!
Took care of our issue quickly and efficiently.
I run a restaurant here... Because we don't have time to call... We always email them to tell them about our air conditioner situation.. They will reply immediately and arrange the fastest time to solve the problem.. Very good company service and very excellent technical team
Ben and Colt were amazing. They came out to do our 6 month preventative maintenance and were professional, timely and friendly. They also came out to install our ecobee thermostats and were so patient with us as we are not super techy. Even my Jack Russell loved them and you know that breed is super picky! Jennifer and Emily in the office were amazing too. Thank you Roper Heating & Air!
Scott was Awesome!!!
We called and they said they'd be able to service us that very. Morning and they did and our furnace is back in operation thank you very much
The technician from Roper was professional and thorough. Communication was excellent.
Awesome service, as always. In and out with repair quickly. Great communication!
Great service by all the staff. Scotty Allen did a thorough check of the AC system during his service call. He found that a possible issue was easily fixed. Very friendly and professional!
Everything they did was very professional.. starting with great customer service to the servicing of our unit. Thank you!
Our Technician (Scotty) was very knowledgeable and friendly. Have used Roper in the past and have always trusted their work.
Our AC went out, Duane ( I think his name was) came out immediately. He knew immediately what the problem was and did a wonderful job fixing it. He was very nice.
Scott did a great job. He took the extra time to make sure everything was working correctly. Big thank you!
Dale was on time, friendly, informative and let me know he replaced a capacitor.
Roper's communicated frequently before the technicians arrived and after they left. The technicians arrived within the two-hour timeframe given. They were courteous and quickly completed the service call.
The team installed a new heat pump at our cabin in Blue Ridge and did a fantastic job! Very professional install and the guys were friendly, answered all our questions. Roper's will be handling all our HVAC needs from now on.
Kudos to bother gentlemen that came to service our hvac on Friday 9/13. Both were very kind and polite. Great job! Stephanie
Ropers always does a great job. Quick response shows up on time and gets the job done right.
Roper's technicians are prompt, professional, informative and friendly. Can't ask for more!
Communicates, on time, great price.
Professional techs, good customer service. Thank You
Communication and prompt
They are so helpful. Highly recommend!!
Kind and courteous professionals, great service, definitely recommend.
Dale was great! Thank you for making customer service such a high priority in your business model! It is always evident by your team member’s high standards of courtesy and professionalism.
corrected the problem caused by an earlier service appointment
Gentlemen that services my air conditioner were on time. They were professional and polite. I would hire them again
Came Highly recommended. Prompt and smart. Didnt price increase on me. 5 start!
Top notch crew! Let's you know when they're arriving. Always on time. Great office staff. Knowledgeable. Thanks y'all
Contacted Ropers as my heat was not coming on with the furnace and home was under contract for sale. Sent their tech out and he diagnosed the issue right away. They ordered the parts right away and came back a couple days later and replaced. Works as should now. Great communication and right on time via emails and texts. I really appreciate the communication level with this company and would highly recommend them.
Roper's customer server over the phone was friendly and efficient. Service schedule time was prompt and timely. My technician was friendly, professional, and extremely knowledgeable. I would recommend Roper's Heating and Air services to everyone I know.
They came back 2 days in a row in order to ensure we got AC working. They explained everything and made sure all my questions were answered. They were amazing
Would like to say thank you for the excellent survice you'll provided to us. Our teck you sent ou were on time Very knowledgeable and courteous. Thank you for all your help
Great fast service. Always great to deal with
The repair specialist is very knowledgeable and on the mark. Thank you Roper's Heating and Air and thank you Scotty Allen. I appreciate your quick response and your professionalism.
Our air went out and they got to us in a timely manner after we called. When they came out they didn’t have the part they needed and was going to reschedule us for the next day. The Gentleman that was servicing us had finished his schedule for the day and was able to come back out the same day. Great people and great friendly service!
Scottie is always hardworking and friendly. He did a great job as usual. Jennifer also helped us with scheduling around our own busy schedule. Really appreciate their help and kindness. Thank you
Jennifer was really helpful getting are service scheduled after our AC unit shut down a day before our guests from Florida arrived for a visit. Scotty our tech came out the next day and was able to diagnose the problem and had the AC up and running within minutes. Will recommend this company to all my friends.... Thanks Again...
They are awesome!
Professional work. Dale was excellent.
Great customer service! I wouldn't use anyone else...
Jack came out looked at what I was wanting to accomplish. Offered a second opinion which meant less tearing up of our basement. They showed up on time as promised and completed the job perfectly. Great company.
Super helpfull fast service friendly people I recommend Ropers highly.
Always prompt and great service!
The installation technicians were professional and knowledgeable. They answered all my questions and went above and beyond. They replaced some rotted railroad ties with concrete blocks to ensure the outside unit would remain level. Just very impressed with this company and their people.
They installed new heating and air units in my home in Blue Ridge. They were professional, efficient, and the quality of work is amazing.
Dale the technician was very professional and handled the problem. Great job!
Roper's did a great job in doing a change out of our 20 year old HVAC. They were on time and went over the install and programing of the WIFI enabled Thermostat.
Dale is great as always!
So thankful for our service appt today! Colt got us cooling again! Saved the weekend !!
Scotty is the best man takes his time explains everything and gets the job done!
Tech was polite, helpful and fixed the issue quickly.
This is the first time I have had my system looked at. Very happy with how it went. They send a text to let you know when they are on the way, and who to expect. They also send a text when the work is complete. Very pleased with the level of cominication from Ropers and great workmenship.
Ropers heating and AC are excellent, my AC stopped putting air the motor had to be replaced, within 30 minutes a repair man was out and got the motor replaced and how have cold air, I would recommend highly.
Roper’s HVAC is phenomenal! They run a great business and are honest folks. We appreciate all they do for our home in Blue Ridge and are super reliable and accommodating!
They were able to fit me into a very busy schedule on a Saturday. Promised to show up between 10 and 12, arrived at 11 and took maybe 20 minutes figuring out what the problem was and fixing it. Excellent service, highly recommend!
The best in Blue Ridge....from the minute they answer the phone to their communication reminding you of the appointment, arrival time, and followup. The service technician, Scotty Allen, is professional, detailed, and defines the meaning of customer service. I could not be more pleased when a business provides more than what you pay for.
Dale was very efficient and professional and fix the problem quickly...Thank You...[:>)
Roper's is great. Everyone is professional, competent and friendly. We've been using them for over 7 years and never been disappointed. Always prompt. Great group of folks.
Dale was On time an efficent
Came on time and answered all questions.
Great response and very professional. Will definitely continue to use them
Thank goodness it was an easy fix! Scheduling an appointment for Roper’s to come back and do a complete yearly checkup on our system! Thank you for your promptness.
Honest , Friendly, and reliable service . Been using Ropers for years.
I was in a rather different kind of situation. And I first went to a company that was supposed to be home town. Well TS was told how and why I needed it done. After about a 4th day and TS wasn't responding. We stopped in to talk to Ropers Heating and Air Conditioning and We were given a date to have a estimate. Jack from Ropers was the young man who showed up. I explained to him my situation and he said okay I will go back and tell them about everything and get you an estimate. Well a day or two I received a itemized
Great company. Kept me informed of their arrival, arrived on time, got right to work, finished and even cleaned up afterwards. Dale was outstanding. Will definitely use again and recommend!
Always professional and friendly. System is working great.
EXCELLENT ACROSS THE BOARD!
The best always on time and super friendly and efficient
The tech was great
Scott has always been a true professional when working at our home. Takes his time, and does the work correctly, you should be lucky to have him as an employee. Scott makes the company trustworthy, and number one in customer service in my opinion.
Good honest people! They figure it out and they fix it. Boom
Very fast response time. Scotty was able to change out the motor timely and was very friendly.
Installation of heating and air equipment: All commitments were on time and very professionally installed. The Technicians were a pleasure to have onsite.
Great experience all the way around. Super nice, professional, and reasonable rates. Highly rec!
Not only did they provide us an excellent quote, they replaced the unit the next day. The technicians who came out were very pleasant, knowledgeable, and did a top notch job. We expected to be without air for a week, Jack and his team made all the difference. Hat’s off to Roper Air and to Jennifer for getting them out there so quickly. Roper Air is the best!!!!
He was very thorough and explained everything
Very polite. Did what he was to do! Timely.
We always have Great service with Roper's Heating & Air. Once again today they did not disappoint. Our service person was Scotty Allen and he was very knowledgeable and fixed our issues within minutes ?? Thanks Again!!
Thank you for fast and efficient service!!
24 hour response to A/C out, courteous technician, prompt diagnosis and repair, all for under $150. Great job!
Roper's Heating & Air always has awesome service! Staff is very helpful and professional!
On time, friendly & effecient.
Ropers serviceman was on time and Roper notified me ten minutes prior to his arrival as I requested. The serviceman was courteous, knowledgeable, thorough, and efficient. Excellent service experience.
Fast, friendly and efficient!!
Very professional and friendly and took care of our needs quickly.
Roper’s was quick to respond to our AC issue. It was a simple fix. The technicians were professional and extremely helpful. Thanks Roper’s
Fast and efficient
Technician was on time and knew what he was doing. Very professional and nice
Everyone at Roper's Heating & Air has been very nice and helpful. Scotty came out to repair our system and located the problem and had it repaired in just a few minutes. Will definitely recommend them.
Our A/C has been out for about a year and we were trying to hold off long as possible. We were on the way home from the hospital with our new baby girl and called. Scotty Allen came out the next morning and fixed our issue. Nothing, but good things to say!
The only problem my vent for the kitchen stove was not vented out, and some of the registers did not fit but otherwise everything was good
Best HVAC company around. They are always very friendly and helpful. I would never choose anyone else around. They have helped me out of a fee binds. Top notch company.
Always prompt, efficient and curteous
On time, fast and efficient! Thanks!
Awesome service. Prompt. Professional.
Roper's Heating and Air Service always exceeds my expectations! Most recently, I had a problem with my outdoor unit. I called and spoke with Jennifer, who was very nice, helpful and patient. Within less than 24 hours she had a service tech at my house. Scotty had the problem diagnosed and repaired within 20 minutes, and was very friendly. I can't recommend them more for all your HVAC needs.
Kuddos to Jeremy and Daniel - they were great...thanks guys! Really appreciate the unforeseen plenum work too. The ultimate test will be the resultant temp control, comfort levels and gas/electric bills from the zoning as we move into the spring/summer months and then again, next winter. I will keep ya'll posted.
Very friendly and reasonable!
This is a very honest, and dependable company. I highly recommend them.
The owner has been extremely helpful, knowledgeable throughout the entire process. The three talented technicians worked very well together. I am very pleased with all aspects of the job. Thank you, Kevin Lee
The technician was here on time. He did a good job. He educated me about the system since it was our first maintenance since buying the home. He left the job site clean.
The service man was polite professional And knew what he was doing. When it is time to put in a new unit I will consider Roper"s Thank yoi
Roper's Scotty Allen is always awesome! He has taken great care of all my HVAC needs for many years. Great service from everyone at Roper's.
Prompt response and excellent service!
The techs were really nice but in the end I paid $330 and the system was not fixed! I was able to quickly diagnose the issue, trouble shoot and fix in 30 min with the help of manufacturer tech support. The long story... I had asked for a late afternoon appt so I could get home and trouble shoot BEFORE they arrived but they changed the appt to 3 hours earlier. I had no choice but to let the techs come early with the agreement that they would CALL me on the way so I could give them important details (since we have had this issue on/off for a while). When they showed up I was not there and no call. I called the office and now they said "we don't let techs call customers". As it worked out they were there 3 hrs later when I arrived, actually TWO trucks (they needed help?). This is a two year old sytem, as basic as you get. They DID do a lot of trouble shooting and found low voltage but their only solution was to blame the thermostats... ALL 3 of them! (Zoned system). They are 2 years old and it is statistically impossible for 3 to be bad all at once. They put in one new stat and jumpered the other 2 to bypass. OF course the system fired up around that time so that "fix" was associated with it working. Well its an itermittent problem! And after 1 day, the system was not turning on, like before. This is when I stepped in, reinstalled the stats, removed the bypass and called support and got it working, finding an erroneous wire causing the low voltage . So I went to the office to return the themostat and let them know they did not fix anything and I was not sure how the bill should work at this point. Well I had my little girl with me and no one offered to even look into it so I paid and moved on, NOT happy about $330 for something I fixed. So, IMO, they should have asked if everything was working ok, and offered a solution, maybe a refund? Maybe partial since they did check the error codes? They could not come back, already fixed. So, your miliage may vary but unable to fix and billed me... Let's leave it at that!
On time on budget. Very professional. Worked well with accommodating our requirements. These folks are the best HVAC company in the Blue Ridge area. High recommended.
Prompt, professional service. Scotty is an excellent technician.
As from the very first appointment until this recent service trip Roper's is fast, efficient, and friendly! Highly recommend for all your heating and air needs!
Roper’s is one of the most professional but personable companies I’ve ever dealt with. I would highly recommend them!
They are quick and efficient!
I couldn’t be more satisfied with the job that Jack Roper and his crew did for me. They provided quick professional service. I will definitely recommend them.
Scotty was very professional and also took the time to explain things. Good job.
Cody was the best technician we have ever had from Roger's H & A. He explained what he was replacing , what was wrong with the part and how it should work. He also made a suggestion about our basement that my husband had asked previous techs from Roger's about, but they always down played it. We are looking forward to having Cody as our permanent technician. We are very pleased with Cody's professional service. And he is a very personable young man.
Great company call and they came out within 2 hrs.
These folks are great. Always on time and get the job done in a professional and pleasant manner.
Fair, honest, and fast, I would highly recommend them to anyone
I highly recommend Roper's Heating & Air Service.Their technicians are very knowledgeable and professional in solving airflow issues and with overall maintenance of AC/Heating units.
The service person came out right on time it didn’t take him but a few mins to find the issue with our thermostat and promptly went to work on it . When he was done he explained everything he had to do . He was very courteous and respectful. We need more workers like they have at Ropers all of my dealing with them have been handled in a very professional manner Thanks
Cody helped us tremendously. He was able to explain the problem and what to do to help prevent it in the future.
Mr. Green was prompt in arrival, very polite, and knowledgeable on solving our heat pump issue.
Early and did a thorough inspection to assure the problem is resolved.
Professional, Reliable, Responsive, and most of all, COMPETENT!
Great experience with Roper! Fast service, knowledgeable technician (Cody is awesome!) And we are warm on a cold night! Thank you Roper's Heating we are very thankful
Always a great experience with Roper's...It is such a rare occurrence in the mountains to truly find someone who knows what they are doing as a professional.
Technician came to our home same day I called which was during the very cold temperatures. Our furnace was not working properly. He was very professional and kind and had the furnace fixed same day. I received updates via text and email from start to finish. Appreciate the timely response and great customer service.
THE BEST!!
These guys are great. They show up when they say they will and do great work. That’s all I can ask for. I definitely recommend Roper’s HVAC!
Showed up on time and was very courteous and explanative!!!
Friendly from the time I called for an appointment, through the service call. Dale, our technician, was competent, diagnosed our issue and someone we’d gladly have respond to any of our HVAC needs.
Fast response and had the issue fixed quickly! Would definitely recommend!
They communicate with us on appointments.
Great company to work with! On time professional service at a fair price
Always the best with Roper services
Jack and his team are the best.
We have used Roper’s for many years for two of our properties, office staff is always friendly as well as the service professionals.
Scotty Allen did an excellent job. They fit me in on short notice and were very accommodating.
Quick response. Pleasant knowledgeable representative.
Technician located and fixed the issue promptly. He was very courteous as well. I will definitely use this company again. Thanks
These guys are fast, reliable, and affordable.
Prompt and on time service. Scotty is an outstanding technician. Diagnosed and fixed my problem in no time. Highly recommended Roper heating and Air.
Very easy and friendly to work with. We were able to get a next-day appointment and will be calling on them again to have the next job done. Highly recommend.
Dale took great care of us :) Same day service and we couldn’t be happier. Roper’s is definitely our go-to for HVAC.
Very knowledgeable, professional young man!
Amazing service as always. Ropers responded to our service call promptly and the technician who arrived explained everything thoroughly and professionally.
Quick, efficient and very friendly.
Friendly, reliable and on time. Thank you for such wonderful service today and for getting by to look at it so quickly. We really appreciate you all!
Good repair job. Thanks
Great.timely,efficient, personal but professional
Excellent service and really appreciate the communication. Receiving a text for arrival time is much appreciated!
Excellent HVAC crew. Very knowledgeable and very profession.
Such a great company. Very rarely do you find a service company that does what they say they are going to do, keep you informed and provide great service. Big fan and highly recommend.
Great service!
A/C was rattling, crew came immediately and reset the fan which solved the problem.
The two technicians were very knowledgeable and worked until the problem was solved. Thanks, Bruce & Barb I will continue to recommend Ropers.
Same day service was wonderful! Very timely in the two hour window I was given. Professional & honest about the problem which was a very simple clean out of a vent!
Very professional, friendly, courteous. I will recommend them to anyone.
We had a couple snags, but that doesn’t matter. What counts is how they handled it. I’m impressed and will be recommending them when I get the opportunity
Scotty was professional and efficient. Very pleasant
all of the above. Thank you
Excellent service
These folks are responsive, kind, helpful, and honest. Great work.
Dale the service man was polite friendly and did a great job in a timely manner.
Dale Green was very good and informative.
Always excellent service with Roper’s! Took great care of me and very good pricing. Highly recommend
Service man was on time and handled issue quickly.
Most professional and reliable service company that I have found in Blue Ridge
This company is amazing. They always work with you, and very friendly and professional staff. You want good quality service that is solid and fixes your issues, this company will provide you with all your heating and air needs in a professional manner and they are affordable for the everyday hard working customer. They understand the struggle and work with you to meet your needs. A+ for my vote.
Within a couple of hours after discovering that our a/c had stopped working there was a technician on site. Diagnosed the problem and fixed it. Highly recommend Roper’s!
Very thorough maintenance service. Scotty is very knowledgeable and detailed. I certainly welcome him back!
Fantastic people and Techs I would recommend them to anyone. Called them and they came out the same day at a time that was convenient for me. They will always have my business from now on.
Every person I've dealt with has been great! Throughout the building of the system to the service techs, everyone has been super.
Best experience by far with AC units sales/service in both Florida and NC. Jack came out same day during 4th of July holiday week to our cabin as we had guests arriving. Great to have answer so quickly! Other places were going to take 3 to 5 days to come out. They also took more than two days to send estimates. Leslie told me Jack would be there in a two hour window. He was on time, professional and knowledgeable! He said I wound have estimate before 5pm and I had in my email within the next hour! It is no wonder they get so many 5 star reviews. My AC was 12 + years old and needed replaced. A very fair price was given!! They were extremely flexible in scheduling install. Two gentlemen arrived on time to remove old unit and install new. All the work was handled professionally and in a very clean manner. David and Leonard were both very polite and kind. They were so nice. They saw that the cover on my electrical panel had been left off and offered to and did put it up for me. They also offered to carry my dehumidifier upstairs for me because I mentioned I needed to clean it. Everything was explained, cleaned up neat and wonderful when they were done. It's obvious that only a very high standard of work and service is acceptable to this business ownership and it shows! What a great team and experience! Thank you all so much I couldn't be happier.
Best experience by far with AC units sales/service in both Florida and NC. Jack came out same day during 4th of July holiday week to our cabin as we had guests arriving. Great to have answer so quickly! Other places were going to take 3 to 5 days to come out. They also took more than two days to send estimates. Leslie told me Jack would be there in a two hour window. He was on time, professional and knowledgeable! He said I wound have estimate before 5pm and I had in my email within the next hour! It is no wonder they get so many 5 star reviews. My AC was 12 + years old and needed replaced. A very fair price was given!! They were extremely flexible in scheduling install. Two gentlemen arrived on time to remove old unit and install new. All the work was handled professionally and in a very clean manner. David and Leonard were both very polite and kind. They were so nice. They saw that the cover on my electrical panel had been left off and offered to and did put it up for me. They also offered to carry my dehumidifier upstairs for me because I mentioned I needed to clean it. Everything was explained, cleaned up neat and wonderful when they were done. It's obvious that only a very high standard of work and service is acceptable to this business ownership and it shows! What a great team and experience! Thank you all so much I couldn't be happier.
Roper’s is a great company. They are always reliable and professional I highly recommend them.
Great work!
Dale was very professional! Great employee! Great company! Thank you for your A+ customer service.
Quick response and very efficient! Thank you!
Harley and David excellent worker
When my HVAC system stopped working Roper came to the rescue. They diagnosed the issue and stayed working on it until it was fixed. Roper is the best in Blue Ridge area.
Never fails us ty
Good reliable quick service with excellent notification of appointment time, trip en route and completion. Highly recommend.
Great customer service. Scheduler work hard to work it out to get service technician out the same day. Technician friendly and fixed the problem quickly.
Always helpful and nice
Arrived early. Solved the problem and was on his way!! I was impressed.
Did a bang up job wasn't her 10 minutes and fixed the ac unit great job Ben!
We have an older unit and one that they do not carry. They found and ordered the part needed and were quick to come back an do the repair.
In this day and age, attentive, fast response is highly appreciated! Ropers is that company!
Scottie was on time and in no time I had cold air coming out of my ductwork! He also changed the condensate line to a better location!
Roper's Heating and Air answered the phone and responded quickly. That is all anyone could ask for on an after hours emergency request. Thank you!
We had an issue with our drain line that caused significant damage to our ceiling, they figured out a resolution to keep it from happening again.
Exceptional service, everyone is very knowledgeable and caring. Caring. Work for a company and dealt with many other heating and air companies and no one compares to Ropers integrity!
Great customer service both setting up the appointment, as well as from the technician during his visit.
Always happy with the prompt professional service!
Gentleman that came did a great job on checking a furnace and cleaning our AC, besides checking out his function. Very nice person.
Notified when on the way, on time, friendly, efficient and quick. Highly recommend!
Nice people. Always helpful. Thank you so much.
Couldn't be happier with Roper's HVAC! They took care of our family very quickly and efficiently today, and I felt their prices were fair. Highly recommend!
Dale was very punctual, professional, knowledgeable, and quickly addressed my issue. Five stars!
Can not say enough good things! They came when we needed them the most, the gentleman was nice and polite and literally had us up and going in no time! Thank you!
They had my air conditioner up and running in less than 24 hours from when I called. Very reasonably priced too. Highly recommend them & will definitely use them again.
They replaced our old unit for a complete new unit
Cody was awesome. He showed up early, diagnosed our problem quickly and completed the repair to get our cabin cool again. Would highly recommend this company.
Our service tech was first rate! We appreciate your promptness and attentiveness.
Good people to deal with
I can't say enough good things about Roper's. We're very happy with the work, the turn around time, and the friendly staff. We had several people give us good verbal reviews, and they did not disappoint. We recommend them for HVAC work in the Blue Ridge area as well.
Excellent service!!! Thank you
Excellent in all aspects of business. Efficient, knowledgeable and capable.
Very professional and thorough.
I needed to extend HVAC to an enclosed porch and Roper analyzed demand and then put a new run back to the central unit. It’s working great now with good airflow that helps cool what was a “dead” spot. Very pleased with the experience.
Very friendly staff and got the job done quickly
I could not be more pleased with the responsiveness, professionalism, and quality of work for my recent unit swap out. Everyone from the folks that took my call on a weekend, the technicians, and I'll even give a shout out to the owner. The entire crew is a reflection of the standards set by the owner. They are one fine tuned compressor, cool under pressure, and I am a fan. (Sorry for the puns).
Great same day service. Excellent.
I finally found my forever heating and air people. I am happy that I signed up for twice yearly service.
Scotty, my service tech, was on-time (early, in fact) friendly, polite and knowledgeable. He checked several things to determine the problem and made the necessary repairs. Very pleased.
Fast and friendly. Always a good job.
Ropers is the most professional company I have ever worked with. They were easy to get ahold of and very responsive. When my schedule kept changing, they worked with me. For all my HVAC needs in the future, these guys will get my business. They go above and beyond, have the best prices, and customer service. I couldn’t be more happy! Thank you Ropers!
These Roper people were all over it!
From the call to the office, to the visit by Dale the technician, everything went smoothly and I was well communicated to throughout the appointment via text and emails so I knew when the appt was, to when the tech was headed to my home. Once at the home, Dale was informative, efficient and personable and completed the work in a very thorough manner.
Service tech arrived on time, diagnosed some maintenance requirements and was thorough in communicating his findings.
They called ahead to access my place, diagnosed the problem, explained the issue, gave me options, then made the repair.
We needed an all new HVAC system after our old system stopped working. (We'd been without for over a year) Roper's came out to give an estimate quickly, and even beat other estimates we had received. A week and a half later they came to install the new system. They were very prompt, very friendly, and very helpful! Everything looks and works amazingly! We are very grateful for Roper's and their awesome work!
Extremely Awesome! The lady at the number super nice & efficient. The gentleman that worked my air problem super nice & informative. Both people are credits to their jobs. My experience was unbelievably awesome! Thank you so much for having the insight of hiring great, knowledgeable people for your business. Take Care, Vicki Quertermous
Our technician, Dale Green, does an excellent job. Always on time and very professional.
Gas heating system was working sporadically and has been most of the winter. I called Roper’s and they sent out Dale the technician a day later. Dale identified the problem, corroded flame sensor and carbon buildup on the burners. He had the problem fixed temporarily and I asked that he order the items so it would not be a problem in the future. Dale came back a week later and installed the new items and system will be good for another ten years! True professional company, fast to respond, identified the problem in minutes and restored the heating system back to full function. Thanks again for super service!
On time, professional and good value.
The tech was on time, professional, and efficient. Great service!
Amazing family owned business, we use them for all of our projects and properties services and installs, very professional and great communications and timeline adherence!
I can always depend on Roper's Heating & Air and their technician Scotty Allen! He has been proving our HVAC service for about 25 years and is the best! A+ service!
Everyone involved from office to install was very professional and super nice! They arrived on time and very patiently described every step of the process. It was a pleasure dealing with them
Prompt and courteous
My interactions with the office staff and service technician were all top notch. Thermostat installation and system inspection/service were handled professionally. Will be using Roper’s for my future AC/Heating needs. Ended up hiring them for my 2x a year inspections/services.
Great company do all they say they will do and above if able to please the customers. We recommend them to anyone
Very friendly and professional service man. Explained what was wrong, even brought the bad breaker up to show me where it burned out. That was appreciated. Have used Ropers in the past and always had good service. They'll be my go to service people from now on.
Always courteous, professional & knowledgeable!
Excellent service! Repairman arrived on time and fixed the problem. I would highly recommend Jeff Roper he did a fantastic job and Jennifer in the office was a great help too.
I can not speak highly enough about the level of service received today. Ropers maintains all of our systems and was able to come out within 24 hours to inspect our furnace. Amazing customer service and responsiveness!
Needed a new hvac system for my upstairs. Got a very fair quote to replace my old unit plus instal a new vent to help with the upstairs overheating in the summer. They were timely, professional, and did high quality work. We moved here a little less than a year ago, they will be our permanent heating and air company.
Can't say enough about Ropers heating and air. From the time I called they answered the phone and gave me a date for a estimate. Jack roper came out on that date and time he said he would. Jack answered any questions I had. After he left it was about 3 weeks before I got back with them and it was no problem at all to summit the Estimate and get on the schedule. The scheduling date was given roughly a few weeks out on new construction and they kept that date even without me having to call and make sure they where still coming. The guys that came out for installation was super nice and they talk to me with respect and like a was a person. If your looking for Hvac please don't hesitate to call and have patience to wait on this company because they know what they are doing. Being in construction myself I already knew what I wanted and they did it and a great clean job. Thank you ropers heating and air for being Honest and doing what you say you will
We had a problem with lost power to our Thermostat that was caused by a safety switch in our inside HVAC unit. Dale Green was excellent in finding the problem and fixing it immediately. He was very friendly and knowledgeable. We really appreciated his quick efficient service.
Heat had stopped and I had put in new thermostat but still no heat. Service technician came on time, having texted me to let me know he was coming, and fixed problem. He was very good to explain what he was doing. His name is Dale Green
Owner was responsive to my questions to try to get heat working over Xmas weekend. Helped me troubleshoot over phone. When that didn’t work completely they scheduled to come out following morning and made the adjustments. Have used their services in past & will do so in future.
Very fast response on a holiday! Very grateful
Always a pleasure dealing Ropers
Great Service and Staff!!
Ropers was very responsive to taking care of the problems we had.
The thermostat was not working properly, the repairman came out replaced the thermostat he did an awesome job .
Technican was knowledgable, tested all parts,
The nicest folks! Highly recommended
Great job
Great experience. Dale got here early and was very knowledgeable and extremely nice.
These guys are the best.
sknew exactly what to do and had it fixed in minutes very friendly great person i will use them again and highly recomend them
Very cordial and easy to work with. Did a great job. Will use them again.
Always a pleasure doing business with Roper's. Very knowledgable and professional!
Not sure what all was done yet
Showed up on time. Finished on time. Good quality work. Good value.
They set up my appointment quickly and had the thermostat changed within a few days of my calling. Dale the tech was great and completed the task quiclk!y- no billing surprises & Jennifer in the office - friendly/courteous. It was an excellent experience.
Professional quality service. Friendly and helpful, they will tell you exactly what they are doing and why.
Showed up exactly on time, with a text beforehand. Perfect service!
Ropers and their employees were wonderful.They did a fantastic job. Very friendly , but professional. Not only did they call, but they also text and emailed us. Cody Daniel and Ryan Thank you so much.
Our plumber recommended them and they have been reliable and professional.
well done thanks for the quick professional service
Great service
We were a first time customer, and got an appointment quickly.. Technician was on time and took care of everything efficiently. All aspects of this job were very customer friendly, including emails, texts, and phone calls to keep us in the loop. Recommend.
Scotty Allen did a great job. He let me know everything he was doing and showed me the issues with one of the units he serviced. He was very professional. I’m so glad to have Roper’s and Scotty to do my regular HVAC service. I highly recommend them if you line around the Blue Ridge area. First class for sure!!
The Roppers team have been my go to HVAV for both of my homes. For both new building install as well as complete system replacement. They do what they say they’ll do when they say they’ll do it. Honest, professional and courteous… I could ask for nothing more.
Technician was polite, quick, and did a great job.
Ben Stanley and Mike (New Guy) are so wonderful. We are looking forward to next spring 2024 HVAC maintenance.
I called and Jennifer found an opening, Dale came out and he was outstanding. The owner, Jeff Roper, cares about the customer and makes sure they are taken care of. Dale did the work in a timely, precise and courteous manner. He is thorough and helpful, and most of all kind. I love this business and wish they were in ATL to service my A/C and heat system. They are fair and show up on time, as well. Thank you, Marsha Raeber
Wonderful, and professional group that came to my home and installed new units for my family. Very affordable and very attentive of our questions. We highly recommend this company for your HVAC needs
Roper did the original install of our HVAC system. The service call today was great. They were very responsive, professional and knowledgeable about the service they performed as well as giving maintenance tips and suggestions to make the system more efficient. I highly recommend them.
Roper is very prompt. They will see you in an emergency. They do good work.
Ben arrived timely, worked efficiently, and was quite cordial--an excellent representative of your company. Thanks.
They are always great! Always very professional. Always come when they say they will. Their prices are very reasonable. Will not use anyone but Ropers. Have been using them for a long time. Even the office people are very professional,
Roper's was on time as promised and were easy to work with. I would recommend them to others. Al
We had a bad damper but he found it and a new one was ordered. He also informed us that our crawl space needed to be encapsulated as water getting in. Very good service. He was on time and very personable.
New customer. I did like that I immediately received a text and email with my appointment. I then received a text that the technician was in route to my house. Dale, the technician, was courteous and helpful. Will definitely use and recommend this A/C company. Lady who made my appointment was also very helpful and courteous. Also, they got to me ASAP after a holiday weekend. Impressive.
Great to work with. Reliable and on time.
Our home AC went out on a Friday afternoon on a very hot day. Called Roper thinking we were gonna be out of luck calling at 3:45pm on a Friday. Was pleasantly surprised when I found out they could fit us in with a tech who was in the area. He was out my house in about thirty minutes and had our unit fixed in about thirty minutes. Great response and service.
Excellent experience! The technician came out when scheduled, worked quickly, and had my air on in a short time. This is a great company and I can't imagine anyone being more pleased with any other company!
Have a rental location in Blairsville, got a message that the AC was out - no AC, no renters! Ropers were simply wonderful, came right out and did a diagnostic. Scheduled repair on Monday for following Thursday. Technicians were on time, professional and knowledgeable. I am adding them to my list of service people in the area that I will definitely use again and happy to give referrals too. So thankful for great businesses like this who understand their customers and their needs. Thank ya'll so much!
I have been a loyal customer for many years. Roper's installed new ductwork after a fire, a new heating unit the following year and today a new a/c unit., also a few maintenance calls in between. I have NEVER worked with a better company in any field. Extremely professional, courteous, excellent communication, very fair prices, just top notch from start to finish.
Very pleased with service. Ropers was helpful as soon as my a/c went out, they came out quickly to give me estimate. Estimate was very reasonable. Their installation crew were very friendly, professional and did a great job on the work. Highly recommend Ropers! Thank you guys! :)
This is not heating and air related, but I just ran out of gas right in front of Ropers Heating and Air. It is Memorial Day, and their business is closed. I saw the owner outside of the business. I asked her if, by any chance, she had any gas. She happily offered us her extra gas that was stored in the gas can. (We had called AAA, who said they could not help us). We really appreciate the help. We will use Roper Air going forward for our cabin needs! Thank you!
Scotty Service technician was very knowledgeable I identify the issue and resolved very efficiently
Always professional and great job! They show up exactly when they tell you and provide an excellent service.
Very happy with service, timely and professional.
We are constantly impressed how Roper's has taken care of us. A professional, family run, and local business with years of integrity doing business all over Blue Ridge. We had contracted Ropers for our airduct cleaning on our personal residence, but when we really needed them to service our rental, they were prompt, through, and went "above and beyond" to find the cause of the problem. Jack and his team are friendly, trustworthy, and understand working with Cabin Owners and prioritized fixing the problem before the next guest checked in. We highly recommend Roper's HVAC Service.
We have done business with Jeff Roper for more than 20 years and have always been happy with him, the techs and the office staff. A special shout-out to Scotty who always does a great job.
They were great to work with, even long distance since I live out of town. The best part of their service is that they stay in touch with you by email and text from beginning to end.
They were so kind to my dad who has dementia and is 97 and to my mom who is 92. Wonderful service and people.
Excellent service. Called first thing in the morning and service was schedule for afternoon same day. Technician quickly diagnosed the problem and fixed it. Great company. Great people.
I was happy to use Roper's heating and air. Especially impressed with how responsive the office staff is, and how courteous and personable their techs are. I would recommend this business, as it is obvious to me they care about providing the best service to their clients.
Roper's provided excellent service for both of our cabins. One was an emergency service and replacement of an old system; the other was a planned replacement of an old system. Staff have all been pleasant and excellent to communicate with! Highly recommend!!
Great service, but with inflation going on now it was pricey $$
Second time I'm using them on a different property. Always responsive, the staff are great, the owner is a fantastic, honest to goodness person. Truly a man of his word! Very refreshing in this day and time. GO ROPERS FAMILY BIZ
Guys came on time, made no mess and advised as to work done. I was very pleased
Always a pleasure to do business with Roper’s. They are friendly, courteous and so honest. Thanks for being so trustworthy.
Very nice people work at Roper's. They treat you like family. Scotty went above and being today!
Always on time and very professional. I would highly recommend to anyone needing AC service.
They were on time and very efficient. Great job!
Professional service on our hvac unit. Roper's did an excellent job!
Highly recommend Roper's Heating & Air Service. Their staff are great and return emails and calls quickly. They stay in touch each step of the way so you always know what to expect. Their work is excellent, they are on time and in budget. Their prices are some of the best we found and are very fair. When we had an unexpected emergency, they worked us in and really helped us out. They exceed all expectations and we are so thankful we found them.
Exceptional customer service! Very prompt, professional, and honest. Lindsey in the office is always so kind and the techs are very knowledgeable and responsive. I will always use Ropers!
We used Roper's to install our heating and air. They were there on time and easy to work with. I will definitely keep using them and I alway recommend them!
Roper's installed an HVAC system in our house a couple years ago and have not had any issues at all. At work we had a problem with A/C and they had someone out within 2 hours! They also do duct cleaning service which purify's the air and makes your system more efficient! Great people and great service!
Such great LOCAL people! The exceeded our expectations on our HVAC system. Would recommend to everyone!
Without a doubt the best HVAC company I have ever worked with. Very responsive, Installed an entire new system on time on budget. Jeff Roper is a man of his word, and his team is excellent. If you have need for service, repairs, or equipment, call them first.
We would wholeheartedly recommend Roper's Heating and Air. For starters, Roper's has been in business since 1988 and is family owned and run. At the helm is Jeff Roper, a man who is hard working, focused on customer satisfaction, and honest as the day is long. When the heat went out on our cabin rental, Roper's had a technician out within 24hrs. Initially the problem was fixed, but turned out to be more involved. Jeff and his crew painstakingly searched to diagnose the problem and repair it promptly.
Just used them for them for the first time. More than satisfied with service and charges. I recommend them as honest, professional and reliable.
Jack came by our house today to see what was wrong with our ac. We have been out since Saturday, today is monday. Its the end of July in Georgia. It was the blower. We were at 87 degrees inside and with a 10 month old and an 8 year old it was miserable to say the least. He found the blower in town and came back on his way home for the evening. He fixed our ac and took the time to talk to me and tell me what I needed to do. What a doll! I would recommend them to anyone and everyone!
We requested a service call for one of our A/C units in our home. Ropers responded and were on time, called ahead and were very thorough in trouble shooting our system.
I wish I could remember the service technicians names. He was outstanding.
We have already recommended Ropers to our neighbors.
Thank you.
Greg
they are quick, thorough, and know exactly what to do. very pleased
They take care of my business and my home. Great people, great service and great prices!!
Prompt, reliable service!
We had a complete new construction install. They did an amazing job! Kind friendly service with a smile. Professional crew and they knew their stuff! 5 stars!
One of the most dependable and honest heating and air companies in this area looks out for the customers best interest.. it's not just about money to them
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